Refund Policy
Money refund Policy at WebTech-Global Australia
WebTech-Global adopts various refund policies related to different services. For more details refer to individual service agreement.
WebTech-Global does not guarantee any refunds for the cancellation of its service. We will act upon the agreement signed, accepted on email, signed electronically or physically signed between the client and www.webtech-global.com.au for Australia, for outside Australia and Outsource.
WebTech-Global does not offer any reimbursement for transaction charges (And or bank charges), Amount paid to third parties, for the services already rendered or any other miscellaneous charges, that are non-recoverable for WebTech-Global.
WebTech-Global retains the right to modify provisions of cancellation or refund policy without giving prior notice.
Order Cancellation After Making the Payment
Reasons For Cancellation | Amount | Explanation For Refund Amount |
Within 24 Hours-after placing order | Up to 90% of the order value | We deduct 10% amount because we incur cost for payment gateway admin charges and accounts when we return the money. |
Within 2-3 Days-after payment/advance payment | Upto 50% of the order value | Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment. |
After 3 days from the date of confirmation | No Refunds | No refunds are possible. |
Other Reasons for Refunding Payment
Reasons For Cancellation | Amount | Explanation For Refund Amount |
By Mistake I paid extra amount | 100% extra amount paid will be refunded | We will refund your 100% extra amount paid after deduct payment gateway transaction’s charges. |
I did not like the design or work | No Refund | We strive to understand your concept the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design. |
Work Delay | 20% of the order value | The mail trail and quickness of response from your end will be evaluated. Also third party response will be included. There is no guarantee of refund here. |
Work Rejection | 0% | We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible. |
Technical Glitches | 0% | No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence. |